I booked well-equipped and nicely decorated room with satellite television, climate control, and coffee/tea makers. The staff, everyone, was excellent and particularly helpful.

Breakfast with fruit, toast. Wonderful and favourable location, in the region. Quick check in, reasonable prices.

Queen room is well-maintained, has a clean bathroom. It has excellent and favourable location for visiting Pheasant Hollow Winery...

Wonderful location of the hotel right next to the winery. Besides, we were just off the convenience store, and stops for future stays.

Reasonably large, updated rooms with satellite television, climate control and coffee/tea makers. Thanks to the particularly helpful staff everything was perfect, including a lot ofamazing food. Quick check-in, late check-out. Magnificent, convenient location to the convenience store at the gas station next-door. Based just off the State Park and golf course and the lake.

Climate control, a flat-screen TV with satellite channels, and a microwave in the room and the exceptionally comfortable bed.

Good location, we were a few steps away from center of the city. The hotel itself was in a fairly nice area.

I had a fantastic stay at Surestay Hotel By Best Western! The staff was incredibly helpful, especially Olivia, who went above and beyond to assist us. The room was clean and quiet, exceeding our expectations for the price. The complimentary toiletries dispenser in the bathroom was a convenient touch. The bed was comfortable, ensuring a good night's sleep. I highly recommend this hotel for its affordability, cleanliness, and outstanding customer service.

The room was well-equipped with an exceptionally comfortable bed and hair dryers and bath sheets in the bathroom.

The hotel's location was marvellous and decent, right next to the winery with convenience stores and stores within walking distance. The staff was great, offered wake up calls and ironing free of charge.

The room was well-equipped with a private bathroom.

I was thoroughly impressed with the cleanliness of the hotel, from the spotless room to the excellent toiletries dispenser in the bathroom. Additionally, the staff were incredibly kind, friendly, and helpful, especially at the front desk. I appreciated the complimentary breakfast and the quality of the hotel facilities, such as the free WiFi. my stay here was comfortable and enjoyable.

Can’t fault the hotel in any way.

Visited a hotel over new year's break and was pleasantly surprised by the hotel's convenient location near the highway and ease of access. the complementary breakfast and pet-friendly policy were the most appreciated features. the hotel's staff were welcoming and accommodating. They went above and beyond to make our stay enjoyable. the spacious rooms were an added bonus, and housekeeping did an excellent job of keeping them clean and tidy.

While the hotel was adequate, the lack of nearby restaurants and dining options was a downside. We had to venture out farther than we would have liked for food.

The hotel was conveniently located next to the highway, making it easy to find. The complementary breakfast was surprisingly good, with a nice selection of pastries and fruits. The staff was friendly and helpful with directions to local attractions.

The room was dirty and the bathroom had a foul odor. We were placed in a room next to a barking dog, which kept us up all night.

This hidden gem exceeded our expectations. The convenient location near the interstate and gas station made our journey easier. The staff was warm and helpful. The room was tidy with a comfy bed and high-quality bathroom amenities like shampoo dispensers. The breakfast was simple but satisfying, especially for picky eaters. We appreciated the pet-friendly policy and the glove availability at common areas.

Our only minor disappointment was the lack of bacon or sausage options with the eggs and pancakes.